Gratitude can manifest itself in many ways and recently at Sunny View in Cupertino, it took the form of sweet frozen treats. Over the summer, Marco and Nancy Rosa wanted to express their gratitude to staff who have taken care of Marco's mother, resident Franca Rosa, and all residents in a caring way, particularly during the pandemic.
They got the idea after attending a Mother's Day barbecue at Sunny View. The event, which was held outside due to the pandemic, featured several food trucks. Nurse Appreciation Week happened to be the following week and as a former nurse, Nancy thought about hosting a truck to honor those caregivers. However, they decided to expand their gratitude to all staff.
"It started out as a small idea and then it grew," Nancy said. "I believe each member of the team is so important at a retirement community - everyone from the executive director to housekeepers, dining room servers, dishwashers and maintenance. It's important that we care for our staff as much as they care for our loved ones so lovingly.
"We decided to sponsor an ice cream truck to uplift the staff," Nancy said. "After so much worry and stress caused by the pandemic it was wonderful to see staff enjoy a pleasant, sunny afternoon together. It was a tangible way we could say thank you in person and a great way for us to meet new staff and reconnect with staff we already know."
Nancy's and Marco's idea was so popular she is working with Sunny View staff to organize regular staff appreciation events sponsored by residents' family members.
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